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The QORTEX Commerce Suite

Build what sets you apart,
on a Japan-native foundation.

What Japanese enterprise commerce requires is already built in: a suite of modules covering the aspects common to every operation. We design the rest around your existing systems, business flows and brand. The freedom of building from scratch, at the speed of adopting a product.

Book a demo → See the modules
QORTEX
01 · Identity
CIAM
Recognize
02 · Catalog
PIM
Model
03 · Content
CMS
Render
04 · Orders
OMS
Transact
05 · Loyalty
Loyalty
Reward
06 · Marketing
MA
Re-engage
6/6 Active
MACH · Composable
01 / The Suite

Multiple modules.
One commerce backbone.

Each module solves a specific problem and stands alone. Together they share a customer, a catalog and a single source of truth, so you can adopt one at a time or all at once.

01 · Identity CIAM
User Identity

The identity layer behind every retail moment. One customer, recognized across web, app, in-store, and LINE.

One customer · 4 surfaces
WEB APP POS LINE OIDC · SSO
Explore CIAM →
02 · Catalog PIM
Product Catalog

One catalog. Every channel. Master product records that sync to Rakuten, Amazon JP, TikTok Shop, and your own store.

One catalog · 4 marketplaces
RAKUTEN AMAZON JP TIKTOK SHOP ZOZOTOWN AI COPY
Explore PIM →
03 · Content CMS
Content Management

The CMS that aligns your entire team. Brand-safe builder for marketers, headless APIs for engineers, workflows for everyone in between.

One source · Web + App
HEADED HEADLESS MULTI-MARKET PHASED PUB AI CO-PILOT
Explore CMS →
04 · Orders OMS
Order Management

Sell anything. At any scale. The order engine behind 18,000 orders a minute in production, with Japan's order-to-delivery complexity built in.

Orders · 18,420 / min
18K/MIN ANY GATEWAY ANY PRODUCT SUBSCRIPTIONS
Explore OMS →
05 · Loyalty LOYALTY
Loyalty

Every channel into a customer magnet. Points, tiers, and rewards that follow your customer across web, app, POS, and LINE.

2,450 PTS · Gold tier
POINTS TIERS REWARDS PAY-WITH-POINTS
Explore Loyalty →
06 · Marketing MA
Marketing

Marketing that moves as fast as you. Real-time audiences, personalized journeys and on-brand campaigns, with AI co-pilots beside the team.

Journey · 3 channels live
AUDIENCES JOURNEYS EMAIL PUSH LINE
Explore Marketing →
02 / Philosophy

The foundation is built.
The rest is yours to shape.

Mid- and large-enterprise teams should spend their effort on what sets their business apart: the part the customer feels and cares about.

Shared foundation

Built and proven. Ready to configure.
  • Identity & auth
  • Product catalog
  • Content workflows
  • Order processing
  • Payments
  • Loyalty mechanics
  • Customer journeys
  • Channel sync
  • Audit & compliance
  • Multi-language
  • Embedded AI
  • Unified data layer

What sets you apart

Tailored. Shaped by you.
  • Workflow rules
  • Attribute models
  • Earn / redeem economics
  • Journey logic
  • Pricing rules
  • Channel mappings
  • Brand voice
  • Custom touchpoints
  • Legacy integrations
  • Your edge
"Your focus should be on what makes your business extraordinary. QORTEX takes care of the rest."
The QORTEX point of view
03 / Architecture

MACH-native.
Built to connect with the systems you currently use.

Most teams are not starting from zero. There is a WMS that works, an ERP at the core, a storefront people like. QORTEX is built to slot in alongside them. Keep what works, and renew one area at a time, in the order the business chooses.

M
Microservices
Each module independent. Adopt one. Skip the rest. No giant monolith to migrate.
A
API-first
Clean APIs for your team, your apps, and the AI agents working alongside them.
C
Cloud-native
Multi-cloud across AWS and GCP: elastic, regionally close. Built to absorb the busiest minute of your year.
H
Headless
Front-end is decoupled. Use the QORTEX storefront, or build your own on the same APIs: same data, same back-end either way.
What QORTEX brings
CIAM · PIM · CMS
OMS · Loyalty · MA
Storefront · Analytics
What stays yours
Your WMS
Your ERP
Your DAM

Keep what works. Replace what doesn't. At your own pace.

04 / Beyond the modules

Modules get it started.
Our collaboration makes it exceptional.

Storefront and analytics are where standard SaaS gets generic, and where every retail brand needs to be different. We deliver both as services: a team of product managers, designers, data engineers and analysts who care about your business. It is the fastest path to market. We are also happy to integrate with key vendors you already work with.

01 · Storefront
Brand-true, shipped fast

Rapid prototyping is the most intuitive way to land on what you want. Our PM and designer team ships working versions you can click through and reshape, with AI keeping the loop tight. Brand-true from the first version.

02 · Analytics
The full data cycle

More than GA instrumentation. Data infrastructure, ETL, analytics, A/B testing, and ML where it moves the number: the whole cycle, built by data engineers and analysts who treat metrics like product.

03 · Your call
Bring your own vendor

Already have a storefront agency or analytics provider you trust? They plug in through QORTEX's APIs. Use us where we're faster, your vendor where they're better.

05 / AI-native

Built for humans.
Empowered by AI agents.

AI is built in from the start. It runs across every module: drafting product copy and campaigns, analyzing data, flagging anomalies. Every module ships two interfaces, a GUI for direct work and a chat for delegating to agents, both on the same APIs, with agents exposed through Google's A2A protocol and an orchestrator coordinating across them. The final decision and the action stay with your team.

01 · The Head Start
Skip the analytics queue

You shouldn't have to wait for the next development sprint just to get a basic report.

Your AI co-pilot spins up data and insights in minutes, giving you answers when you actually need them.

02 · The Momentum
Unblock your creative ideas

The hardest part of any campaign or project is just staring at a blank page and getting it off the ground.

Let agents handle the tedious first drafts and layout setups, transforming days of alignment into minutes of refinement.

03 · The Multiplier
Supercharge your daily velocity

You don't need to be a developer or a technical super-user to feel the immediate operational impact.

By tackling the manual "glue work" between your systems, your work buddies act as an instant force multiplier for your existing team.

04 · The Evolution
Crawl, walk, run to full delegation

Automation is built on trust, at your own pace.

Start with quick reports and drafts. Once you experience the reliability, graduate to delegating full end-to-end workflows with total confidence.

The hard questions

The three things every enterprise
asks before going live.

Q · Will it last?
Open at every layer

We use Google's A2A, an open protocol, and stay model-agnostic. Swap the LLM, swap the agent, even swap the orchestrator. You progress as the models progress: no re-platforming, no waiting.

Q · Can we trust it?
Bounded by your APIs. Humans in the loop.

Two interfaces means agents and your team share the same APIs and permissions: every action visible in the GUI, every step in the audit log. Suggest-mode by default; promote to auto-execute when comfortable. Every action is visible, accountable, and reversible.

Q · Is our data safe?
Your data stays yours

Built on Google's Gemini Enterprise Agent Platform: customer data doesn't train foundation models, stays in the Google Cloud region you choose, and runs inside Google's enterprise security perimeter. Operations run under The Plant K.K.'s P-Mark and ISO 27001 certifications.

06 / Why Japan

Built for how
commerce runs in Japan.

Success in Japan takes more than translation. From compliance bars to customer loyalty, QORTEX is built for the realities of Japanese retail.

  • 01
    Compliance that satisfies Japan and global HQ at once
    Native APPI alignment, operations under The Plant K.K.'s PrivacyMark and ISO 27001 certifications, with all customer data hosted onshore and the documentation in English for HQ review. Compliance is part of the core design.
  • 02
    Native synergy with Japan's trusted networks
    Out-of-the-box integration with the marketplaces your customers trust: Rakuten, Amazon JP, Yahoo Shopping, ZOZOTOWN. Payments flow through domestic gateways like GMO and DGFT, supporting cards, PayPay, and konbini (convenience-store) payments.
  • 03
    From engagement to lasting loyalty
    Few markets reward loyalty like Japan. A native loyalty engine (points, tiers, redemption) works hand in hand with LINE messaging and CRM to turn first purchases into regulars.
  • 04
    Delivery the way Japan expects it
    Time-slot delivery, multiple addresses, gift wrapping and noshi, returns: all handled in the order engine.

Security and privacy operations for QORTEX are managed by The Plant K.K., which maintains ISO/IEC 27001 certification and PrivacyMark compliance.

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Earn 2× on all drinks · Sat–Sun
Rewards for you See all
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Home Menu Rewards Account
07 / Getting started

Not only new builds.
Three ways to begin.

Migrating off an existing system, adding what is missing to a foundation you keep, or building new. The path depends on the environment you have and the priorities of the business. On every path, the foundation comes ready. You invest in what is yours.

Path A · Migrate

Migrating off an existing system.
We simplify the complexity, you stay live.

We map your data, integrations and business flows, then plan the migration around keeping the business running. Old and new run in parallel until you cut over.

  • Phased migration running alongside your existing systems
  • Data migration, transformation, and mapping
  • One team from cutover planning to production
Path B · Add

Happy with what you have?
Add only what is missing.

Already have a PIM, an OMS, a checkout? Keep them. Add QORTEX Loyalty, Marketing or CIAM on top. They integrate through clean APIs with whatever you already run, and you expand as the results come in.

  • Start with only the modules you need
  • Connects to your existing systems through APIs
  • Launch on the product information you already have
Path C · Build new

Starting from zero?
We'll design the whole stack.

A new brand, a new market, a new line of business. Our team designs the full QORTEX backbone with you, CIAM through MA, on the pre-built foundation, and brings the part that is yours into focus from day one.

  • Solution design with our architects
  • All modules pre-integrated
  • Launch effort goes into what scales your business

Focus on what differentiates
your business.

Tell us about the stack you run, the way you wish it worked, and what makes your business different. We will show you what QORTEX looks like wired in around it, and where to start.

Book a demo → Get the overview as a PDF

Get the Introduction to QORTEX

A concise overview of QORTEX, its capabilities, and delivery model, specific enough to share with your team and start a real conversation.